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Simply Clean Gift Card – Terms & Conditions

1. Gift Card Details

  • Available in 2-hour, 3-hour, 4-hour, 5-hour and 6.5-hour cleaning sessions.
  • Covers labor only – additional time or special requests may require an upgrade.

2. Redemption & Booking

  • Gift cards must be redeemed through Simply Clean's booking system by contacting support@seattlesimplyclean.com or calling 206-973-2515.
  • Service is subject to availability – early booking is recommended.
  • Only valid for standard residential cleaning; exclusions apply (see below).

3. Service Coverage

  • Gift cards can be used within Simply Clean's service area (Seattle and surrounding cities).
  • If the service location is outside our coverage, an additional travel fee may apply, or service may be declined.

4. Scope of Work

  • Covers general home cleaning, including dusting, vacuuming, mopping, and bathroom/kitchen cleaning.
  • Customers may provide cleaning priorities at the time of booking to help focus on key areas.
  • Not included: Post-construction cleaning, exterior/window washing, or specialty services such as outdoor space cleaning, garage cleaning, patios, storage areas, unfinished basements, commercial spaces, and garbage hauling, furniture polishing, organizing and decluttering.
  • If additional time is required beyond the gift card's hours, extra time may be booked at our standard hourly rate.

5. Gift Card Terms

  • No Expiration: Gift cards do not expire and remain valid indefinitely.
  • Usage: Gift cards can be used across multiple visits until the full value is redeemed.
  • Non-Refundable: Gift cards are non-refundable and cannot be exchanged for cash, except as required by law.
  • Cash Redemption: If the remaining balance on a gift card is less than $5 after a purchase, the cardholder may request to redeem the remaining value in cash.

6. Platform Disclaimer

  • Simply Clean is a referral platform that connects users with independent cleaning professionals. Gift cards cover the value of cleaning sessions arranged through the platform. All cleaning services are performed by independent providers operating under their own direction and control.

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