Effective date: March 1, 2026 · Last updated: March 2026 · Governing law: State of Washington, USA
Arbitration governed by: Federal Arbitration Act, 9 U.S.C. § 1 et seq.
Please read these Terms carefully before using the Simply Clean platform. By accessing our website or using our services, you agree to be bound by these Terms. These Terms apply to all disputes, including those that arose before the date you accepted them.
Simply Clean is a technology marketplace that connects Clients with independent Cleaning Professionals. Simply Clean does not provide cleaning services. All services are performed by self-employed independent contractors who are not employees, agents, or representatives of Simply Clean LLC.
These Terms contain a binding arbitration clause and class action waiver in Section 16. By using the Platform, you waive your right to a jury trial and your right to participate in a class action lawsuit. Please read Section 16 carefully.
Simply Clean LLC (“Simply Clean,” “we,” “our,” or “us”) operates an online marketplace platform accessible at www.seattlesimplyclean.com and related subdomains including quote.seattlesimplyclean.com (collectively, the “Platform”). The Platform connects individuals and businesses seeking cleaning services (“Clients”) with independent cleaning professionals (“Cleaning Professionals”) operating in the Seattle metropolitan area and surrounding Washington State communities.
By accessing or using the Platform in any way — including browsing, creating an account, requesting a quote, booking a service, or registering as a Cleaning Professional — you agree to be bound by these Terms of Use (“Terms”) and our Privacy Policy, which is incorporated herein by reference. These Terms apply to all disputes and claims, including those that arose or accrued before the date you agreed to these Terms.
These Terms constitute a legally binding agreement between you and Simply Clean LLC. If you are using the Platform on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms.
You must be at least 18 years of age to use the Platform, create an account, book services, or register as a Cleaning Professional. By using the Platform, you represent and warrant that you are 18 years of age or older and legally capable of entering into a binding agreement.
Each individual may maintain only one active Platform account. Accounts are personal and may not be transferred, sold, or assigned to any other person or entity. Simply Clean reserves the right to merge, suspend, or permanently terminate duplicate accounts without notice. If your account was previously terminated for cause by Simply Clean, you may not register a new account. Accounts created in violation of this prohibition may be immediately terminated.
The Platform is intended for use by individuals and businesses located in or seeking services within Washington State. Simply Clean does not guarantee service availability outside our current service areas, which are listed at seattlesimplyclean.com/service-areas.
When you create an account, you agree to: provide accurate, current, and complete information and keep it updated; maintain the confidentiality of your credentials; accept responsibility for all activity that occurs under your account; and notify Simply Clean immediately at hello@seattlesimplyclean.com if you suspect unauthorized use of your account.
Simply Clean reserves the right to suspend or terminate any account at any time, with or without notice, for violation of these Terms, fraudulent activity, or any other reason at Simply Clean’s sole discretion.
Simply Clean does not provide cleaning services. All Professional Services are performed by self-employed independent Cleaning Professionals. Cleaning Professionals are not employees, agents, joint venturers, ostensible agents, apparent agents, or representatives of Simply Clean LLC for any purpose whatsoever. Any effort by Simply Clean to facilitate connections, promote safety, or support service quality does not create or imply an employment, agency, or joint venture relationship with any Cleaning Professional. Simply Clean’s role is limited to operating the Platform as a marketplace intermediary.
Simply Clean does not:
The relationship between a Client and a Cleaning Professional formed through the Platform is a direct service engagement between two independent parties. Simply Clean is not a party to that service relationship.
By registering as a Cleaning Professional, you acknowledge and agree that:
Each Cleaning Professional, by registering on the Platform, agrees that during their active registration period and for 12 months following their last Booking or Platform activity (whichever is later), they will not directly solicit, accept, or engage in any direct service arrangement with any Client with whom they had a Platform Connection, outside of the Platform, without Simply Clean’s prior written consent.
A Cleaning Professional who violates this obligation agrees to pay Simply Clean liquidated damages of $500 per violation (per Client directly solicited or engaged), which the parties agree is a reasonable estimate of harm and not a penalty. Simply Clean also reserves the right to immediately and permanently terminate the violating CP’s Platform access.
The Platform allows Clients to request quotes, browse available Cleaning Professionals, and schedule Professional Services. When a Client confirms a Booking and a Cleaning Professional accepts, a direct service agreement is formed between those two parties. Simply Clean facilitates this connection but is not a party to the resulting service agreement. Simply Clean’s use of any automated tools, scheduling systems, or matching processes to facilitate connections does not constitute a guarantee or warranty of any kind regarding the quality, suitability, or fitness of any Cleaning Professional.
Cleaning Professionals, as self-employed independent contractors, retain the absolute right to decline any Booking request or to discontinue a service in progress, without penalty from Simply Clean, if they encounter: unsafe or hazardous conditions not disclosed at booking; material misrepresentation of scope or property condition; aggressive, threatening, or abusive behavior; any reasonable risk to their health or safety; or any other reasonable grounds in the CP’s sole judgment. Simply Clean will not penalize a Cleaning Professional solely for exercising this right in good faith.
By booking a service, each Client represents, warrants, and agrees that:
Failure to disclose known hazards resulting in injury to a Cleaning Professional or property damage may expose the Client to direct liability and may result in account termination.
Clients are strongly encouraged to maintain homeowner’s or renter’s insurance extending coverage to third-party service providers on their premises. Simply Clean makes no representation that it procures or maintains insurance of any type on behalf of any Client or Cleaning Professional, and is not required to do so unless required by applicable law. Each party is responsible for maintaining their own appropriate coverage.
Clients are responsible for providing accurate information about their property and service requirements at booking. Inaccurate information may result in adjusted pricing, inability to complete the service as booked, or additional charges. Simply Clean is not responsible for service shortfalls resulting from Client-provided inaccuracies.
Cleaning tips, guides, or informational content published on the Platform are for general informational purposes only and do not constitute a warranty of suitability for any specific property or circumstance. You use such information entirely at your own risk.
All payments for Professional Services booked through the Platform are processed by Simply Clean via our third-party payment processor. By providing payment information, you authorize Simply Clean to charge the applicable amount to your designated payment method at the time of booking confirmation or service completion, as specified at checkout.
Pricing displayed on the Platform is estimated based on information provided at the time of quote. Final pricing may be adjusted if actual service conditions differ materially from the information provided. Adjustments will be communicated before or promptly after service completion.
Simply Clean may charge a platform service fee in connection with Bookings. Any applicable fees will be disclosed clearly prior to Booking confirmation.
If you believe a charge was made in error, you must notify Simply Clean within 30 days of the charge by contacting hello@seattlesimplyclean.com or calling 206-973-2515. After 30 days, you waive the right to dispute the charge and Simply Clean shall have no further obligation with respect to it.
If you are dissatisfied with a completed service, you must: contact Simply Clean within 24 hours of service completion via email at hello@seattlesimplyclean.com or phone at 206-973-2515; and provide a specific description of the work quality concern (e.g., specific areas missed or tasks not completed as described).
Simply Clean will investigate and, at its discretion, may facilitate a re-clean of specific areas of concern or issue a platform credit. This applies to objective work quality shortfalls, not subjective preferences or issues arising from Client-provided instructions. Monetary refunds are evaluated case-by-case and are not automatically guaranteed. Claims submitted after the 24-hour window may be declined at Simply Clean’s sole discretion.
If you initiate a chargeback without first contacting Simply Clean, we reserve the right to suspend your account and contest the chargeback with documentation of services rendered. Abuse of chargeback processes may result in permanent account termination and referral to collections.
Because Professional Services are performed by independent Cleaning Professionals and not by Simply Clean, Simply Clean is not liable for property damage arising from those services (see Section 15). However, Simply Clean will make reasonable efforts to facilitate communication between Clients and Cleaning Professionals in connection with damage claims, subject to the following procedure.
All property damage claims must be reported to Simply Clean within 48 hours of service completion. Claims submitted after this window will not be facilitated by Simply Clean and are time-barred under these Terms. This window exists because damage not reported promptly cannot be reliably attributed to a specific service.
Contact Simply Clean at hello@seattlesimplyclean.com within 48 hours and include: your name, account email, and Booking reference; a written description of the damage and items affected; clear photographic evidence; and an estimated repair or replacement value with supporting documentation where available.
Upon receiving a timely and complete claim, Simply Clean will notify the relevant Cleaning Professional and facilitate communication between the parties as a neutral intermediary only. The Cleaning Professional bears direct liability for damage caused through their negligence or misconduct. Simply Clean is not financially responsible for such damage and will not act as an insurer or guarantor of any Cleaning Professional’s conduct.
You agree to notify Simply Clean within 24 hours of any incident or accident that occurs during your use of the Platform or in connection with any Professional Services — including any injury, safety incident, alleged misconduct, theft, or property damage — and to provide Simply Clean with all reasonable information relating to the incident. You agree to cooperate fully with any investigation and attempted resolution.
This reporting obligation applies to both Clients and Cleaning Professionals. Failure to report a known incident within the required window may limit Simply Clean’s ability to investigate or resolve the matter and may be considered in any subsequent dispute resolution proceeding.
Cancellation terms are displayed at the time of Booking. Generally:
Simply Clean reserves the right to update the cancellation policy. The policy in effect at the time of your Booking governs that Booking.
Simply Clean may conduct background screenings on Cleaning Professionals using a third-party consumer reporting agency, in compliance with the federal Fair Credit Reporting Act (FCRA), 15 U.S.C. § 1681 et seq., and applicable Washington State law. A separate FCRA disclosure and authorization will be provided before any screening. No background check will be conducted without the Cleaning Professional’s prior written consent.
Background checks are conducted at Simply Clean’s sole discretion and are not performed on all Cleaning Professionals registered on the Platform. The absence of a background check, or the absence of adverse findings in any check that was conducted, does not constitute an endorsement, guarantee, or warranty of any individual’s character, fitness, suitability, or future conduct. Clients should exercise reasonable personal judgment when allowing any individual into their home or property.
Background checks have inherent limitations: they may not reveal all prior conduct, are subject to reporting lags and jurisdictional gaps, and cannot predict future behavior. Simply Clean’s background check program does not constitute a warranty of any kind regarding any Cleaning Professional.
After a completed service, Clients may submit a rating and written review of the Cleaning Professional, and Cleaning Professionals may rate Clients. By submitting a review, you represent that it is based on your genuine, firsthand experience and is accurate to the best of your knowledge.
You may not submit reviews that are false, misleading, defamatory, harassing, retaliatory, or in violation of any third party’s rights. Simply Clean reserves the right to remove reviews that violate these Terms or that we determine in good faith to be fraudulent, retaliatory, or harmful to the integrity of the Platform.
Any user who believes a review about them violates these Terms may submit a written dispute to hello@seattlesimplyclean.com within 30 days of the review being published, including the review at issue and supporting evidence. Simply Clean will investigate and issue a determination within 14 business days. Simply Clean’s determination is final and binding.
By submitting any Content to the Platform, you grant Simply Clean a non-exclusive, royalty-free, worldwide, sublicensable license to use, display, reproduce, and distribute that Content in connection with operating and promoting the Platform. You retain ownership of your Content and may request its removal subject to legal retention requirements.
All Content must comply with applicable law and may not be defamatory, harassing, sexually explicit, or violate any third party’s intellectual property rights.
You agree not to use the Platform to:
Clients agree not to circumvent the Platform by directly contacting, engaging, or transacting with any Cleaning Professional discovered through Simply Clean outside of the Platform in order to avoid Platform fees or these Terms. Violation may result in immediate account termination.
Clients agree not to directly hire, engage, or employ any Cleaning Professional with whom they had a Platform Connection, outside of the Platform, for a period of 12 months following their last Platform Booking with that individual. Clients who violate this obligation agree to pay Simply Clean a placement fee of $750, which the parties agree is a reasonable estimate of harm to Simply Clean’s platform and business model. Simply Clean also reserves the right to terminate the Client’s Platform access.
Violation of these prohibitions may result in immediate account suspension or termination, removal of Content, and where applicable, referral to law enforcement or legal proceedings.
All content on the Platform — including text, graphics, logos, images, data compilations, and software — is the property of Simply Clean LLC or its content suppliers and is protected by U.S. and international intellectual property laws. Simply Clean grants you a limited, non-exclusive, non-transferable, revocable license to access and make personal, non-commercial use of the Platform. This license does not include the right to resell, commercially exploit, scrape, train AI systems on, or create derivative works from the Platform or its contents.
The Simply Clean name, logo, and related marks are trademarks of Simply Clean LLC. You may not use these marks without prior written permission.
Copyright infringement notices should be sent to: Simply Clean LLC — DMCA Agent · 1818 Westlake Ave N, Seattle, WA 98109 · hello@seattlesimplyclean.com. Your notice must include: (1) description of the copyrighted work; (2) location of infringing material; (3) your contact information; (4) a good faith belief statement; (5) a statement of accuracy under penalty of perjury; and (6) your physical or electronic signature.
THE PLATFORM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SIMPLY CLEAN EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. SIMPLY CLEAN DOES NOT GUARANTEE THE QUALITY, SUITABILITY, SAFETY, OR ABILITY OF ANY CLEANING PROFESSIONAL. CLEANING PROFESSIONALS ARE NOT ACTUAL AGENTS, APPARENT AGENTS, OSTENSIBLE AGENTS, OR EMPLOYEES OF SIMPLY CLEAN. SIMPLY CLEAN DOES NOT CONTROL, MANAGE, OR DIRECT ANY CLEANING PROFESSIONAL.
Without limiting the foregoing, Simply Clean does not warrant that: the Platform will be uninterrupted, secure, or error-free; any Cleaning Professional is suitable, qualified, or safe for your needs; Professional Services will meet your expectations; background checks where conducted will reveal all relevant information; or that any automated matching or scheduling process will produce accurate or reliable results.
Washington State note: Washington’s Consumer Protection Act (RCW 19.86) and other state laws may limit the scope of warranty disclaimers. Nothing in these Terms disclaims warranties that cannot be disclaimed under applicable Washington law, or deprives you of rights that Washington law grants consumers that cannot be waived by contract.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SIMPLY CLEAN, ITS OFFICERS, DIRECTORS, MEMBERS, AGENTS, OR PLATFORM ADMINISTRATORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH: (A) YOUR USE OF OR INABILITY TO USE THE PLATFORM; (B) ANY PROFESSIONAL SERVICES PERFORMED BY A CLEANING PROFESSIONAL; (C) ANY CONDUCT OR CONTENT OF ANY USER OF THE PLATFORM; OR (D) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA. SIMPLY CLEAN SHALL NOT BE LIABLE FOR DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND SIMPLY CLEAN’S REASONABLE CONTROL.
In jurisdictions that do not allow the exclusion or limitation of incidental or consequential damages, Simply Clean’s liability shall be limited to the maximum extent permitted by applicable law.
Cap on direct liability: To the extent Simply Clean has any direct liability not excluded above, such liability shall not exceed the greater of: (a) the total amount paid by you to Simply Clean through the Platform in the 90 days preceding the event giving rise to the claim, or (b) $100 — except to the extent such limitation is prohibited by applicable Washington State law, including RCW 19.86 (Washington Consumer Protection Act). Nothing in this section limits liability for fraud, willful misconduct, or gross negligence by Simply Clean.
Because Simply Clean is a marketplace intermediary and does not perform Professional Services, Simply Clean is not liable for any damages, injuries, losses, or claims arising from Professional Services, including property damage, personal injury, theft, or unsatisfactory work. Clients acknowledge they are engaging Cleaning Professionals directly as independent contractors, and responsibility for the quality, safety, and legality of Professional Services rests with the individual Cleaning Professional.
If a dispute arises between you and any other user of the Platform — including between a Client and a Cleaning Professional — you hereby release Simply Clean, its officers, directors, members, agents, and platform administrators from all claims, demands, damages, losses, and liabilities of every kind and nature, known and unknown, suspected and unsuspected, arising out of or in any way connected with such disputes. Simply Clean’s role is limited to facilitating communication between disputing parties; it does not assume financial responsibility for the outcome of any user-to-user dispute.
Please read this section carefully — it affects your legal rights. This section requires you to resolve most disputes with Simply Clean through binding individual arbitration rather than in court. You are waiving your right to a jury trial and your right to participate in any class action lawsuit or class arbitration against Simply Clean. These waivers apply to all disputes, including those that arose before the date you accepted these Terms.
This arbitration agreement is governed by the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (“FAA”), which preempts all state laws to the fullest extent permitted by law. It is the intent of the parties to be bound by the FAA for all purposes including interpretation, implementation, enforcement, and administration of this arbitration agreement. All statutes of limitations that would otherwise be applicable will apply to any arbitration proceeding.
Only an arbitrator — and not any federal, state, or local court or agency — shall have exclusive authority to resolve any dispute arising out of or relating to the interpretation, applicability, enforceability, scope, or formation of this arbitration agreement, including any claim that all or any part of it is void or voidable. All threshold arbitrability issues, including whether these Terms are applicable, unconscionable, or illusory, and any defense to arbitration including waiver, delay, laches, or estoppel, shall be decided by the arbitrator and not by any court.
You and Simply Clean agree to resolve by binding individual arbitration any and all disputes, claims, or controversies arising out of or relating to these Terms, the Platform, or any Professional Services — regardless of whether the dispute arose or accrued before or after the date you agreed to these Terms. This arbitration agreement survives after your relationship with Simply Clean ends.
This arbitration agreement binds, and includes claims brought by or against, any Third Party (as defined in Section 2) whose claims arise out of or relate to your use of the Platform, or to Professional Services performed at your property or at your invitation. By booking a service, Clients represent that they are authorized to bind any Third Party present on the premises to this arbitration agreement to the same extent as the registered Client.
Before either party may initiate arbitration, the parties must first personally meet and confer via telephone or videoconference in a good-faith effort to resolve the dispute informally. The initiating party must provide written notice to the other party describing the claim and desired resolution. The meet-and-confer must take place within 45 days of receipt of that notice, unless both parties agree to an extension in writing. The statute of limitations and any arbitration filing deadlines are tolled while the parties engage in this process. An arbitration demand filed before completion of this meet-and-confer shall be dismissed without prejudice.
To initiate the informal process with Simply Clean, write to: Simply Clean LLC, Attn: Legal / Dispute Resolution, 1818 Westlake Ave N, Seattle, WA 98109, or email hello@seattlesimplyclean.com, providing your name, account email, and a description of your claim.
If informal resolution fails, any unresolved dispute shall be resolved by final and binding arbitration administered by JAMS, Inc. (www.jamsadr.com) pursuant to its Streamlined Arbitration Rules and Procedures then in effect. If JAMS declines to administer the arbitration, the parties shall mutually select an alternative arbitration provider within 30 days; if they cannot agree, either party may petition a court of competent jurisdiction to appoint a provider pursuant to 9 U.S.C. § 5. The arbitration shall take place in King County, Washington, or by remote means if agreed by both parties. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
YOU AND SIMPLY CLEAN AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of representative or class proceeding. If this class action waiver is found unenforceable as to any particular claim, those claims shall be severed and may proceed in a court of competent jurisdiction on an individual basis, while all remaining individually arbitrable claims proceed in arbitration.
The following claims are not subject to mandatory arbitration and may be brought in a court of competent jurisdiction on an individual basis only:
The parties’ agreement not to require arbitration in these limited instances does not waive the enforceability of this arbitration agreement as to any other dispute.
At least 10 days before any arbitration hearing, either party may serve a written settlement offer on the other. If the offer is not accepted and the rejecting party fails to obtain a more favorable award, the rejecting party shall pay the offering party’s reasonable costs and fees incurred after the date of the offer. This provision is intended to encourage good-faith settlement and applies equally to both parties.
Your responsibility to pay filing, administrative, and arbitrator fees is governed by JAMS’s then-current fee schedule and shall not exceed the amount you would be required to pay in court. If you have a gross monthly income below 300% of the applicable federal poverty guidelines, you may qualify for a fee waiver; contact JAMS directly regarding their fee waiver procedures.
If any portion of this arbitration agreement is found unenforceable or unlawful, that portion shall be severed and the remaining provisions shall continue in full force. If the class action waiver is found unenforceable as to any claim, those claims must be litigated in a court of competent jurisdiction on an individual basis, while all remaining individually arbitrable claims proceed in arbitration.
Washington State note: Washington consumers may have rights under the Washington Consumer Protection Act (RCW 19.86) that cannot be waived by private contract, including the right to bring a private action under RCW 19.86.090. Nothing in this arbitration clause limits rights that Washington law grants consumers that cannot be contractually waived.
You agree to defend, indemnify, and hold harmless Simply Clean LLC and its officers, directors, members, agents, and platform administrators from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:
Simply Clean reserves the right to assume exclusive control of any matter subject to indemnification by you, in which case you agree to cooperate fully with Simply Clean’s defense at your expense.
The Platform may contain links to third-party websites and services including our booking tool, review platforms, and payment processors. These services operate independently under their own terms and privacy policies. Simply Clean does not endorse, control, or assume responsibility for the content, practices, or availability of any third-party service.
Information on the Platform may be supplied by Cleaning Professionals and other users. Simply Clean does not represent or endorse the accuracy or reliability of any user-supplied information. Your reliance on any information found on or through the Platform is at your sole risk.
Simply Clean reserves the right to modify these Terms at any time. When we make material changes, we will: update the “Last Updated” date at the top of this page; notify registered users by email at least 14 days before material changes take effect where feasible; and post a notice on the Platform homepage. Your continued use of the Platform after the effective date constitutes acceptance of the modified Terms. If you do not agree, you must stop using the Platform before the effective date. Simply Clean also reserves the right to modify, suspend, or discontinue any portion of the Platform at any time without notice or liability.
Simply Clean may suspend or terminate your access at any time, with or without cause, without prior notice. Grounds include but are not limited to: violation of these Terms, fraudulent activity, conduct harmful to other users or Simply Clean, violation of non-solicitation obligations, or prolonged inactivity.
You may close your account at any time by contacting hello@seattlesimplyclean.com. Termination does not relieve you of obligations incurred prior to termination, including payment obligations and any liquidated damages owed under Sections 4 or 12.
Upon termination, your right to access the Platform ceases immediately. Sections 4 (non-solicitation), 8 (incident obligations for past incidents), 12 (non-hire), 13, 14, 15, 16, 17, and 22 survive termination.
Except as otherwise provided in Section 16 (which is governed by the Federal Arbitration Act), these Terms shall be governed by and construed in accordance with the laws of the State of Washington, without regard to conflict of law principles. Subject to Section 16, any legal action arising out of these Terms that is not subject to arbitration shall be brought exclusively in the state or federal courts located in King County, Washington, and you irrevocably consent to personal jurisdiction in those courts.
These Terms, together with the Simply Clean Privacy Policy and any additional terms displayed at the point of a specific transaction, constitute the entire agreement between you and Simply Clean regarding use of the Platform and supersede all prior agreements or understandings.
If any provision is found invalid or unenforceable, it shall be modified to the minimum extent necessary or severed if modification is not possible, and the remaining provisions shall continue in full force and effect.
Simply Clean’s failure to enforce any right or provision does not constitute a waiver. Any waiver must be in writing and signed by an authorized representative of Simply Clean.
Nothing in these Terms creates a fiduciary, partnership, joint venture, agency, franchise, or employment relationship between you and Simply Clean.
By using the Platform, you consent to receive electronic communications from Simply Clean, including emails, SMS messages, and on-Platform notices. Transactional and service-related communications are not subject to opt-out; marketing communications may be opted out of per our Privacy Policy.
Simply Clean makes no representation or warranty that it will procure, maintain, or provide insurance of any type or amount on behalf of any User, Client, or Cleaning Professional, unless expressly required by applicable law. Any insurance Simply Clean may choose to maintain may be changed, reduced, or cancelled at any time without notice.
In the event of a security incident affecting your personal information, Simply Clean will notify affected users in accordance with Washington RCW 19.255.010 and other applicable data breach notification laws within the timeframes required by law.
Simply Clean shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including natural disasters, acts of government, pandemics, strikes, internet or power outages, or other force majeure events.
You may not assign your rights or obligations under these Terms without Simply Clean’s prior written consent. Simply Clean may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.
Simply Clean may give notice via general notice on the Platform, email to your registered address, or first class mail. Such notice is deemed given upon posting or 48 hours after mailing or emailing. You may give notice to Simply Clean at the contact information in Section 24 below.
Questions about these Terms, dispute notices, arbitration initiation notices, legal notices, or DMCA notices should be directed to:
Simply Clean LLC — Legal & Compliance
